Spinsy Privacy Policy
At Spinsy, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, how we keep it safe and what rights you have as a player at our online casino.
Who We Are and Scope of This Policy
This Privacy Policy applies to your use of the Spinsy casino platform and related services. By registering an account or using our products, you agree that your personal data will be processed in line with this Policy and applicable data protection laws.
Types of Personal Data We Collect
We collect identification and contact details such as your name, date of birth, address, email and phone number, as well as account information like username, password and game preferences. We may also collect verification documents and other data required to meet legal and regulatory obligations.
Financial and Transaction Information
When you deposit or withdraw funds at Spinsy casino, we process payment details such as partial card information, transaction history and preferred payment methods. This information is used solely to complete your transactions, prevent fraud and comply with anti-money laundering and other legal requirements.
Technical Data and Cookies
We automatically collect technical data about your device and connection, including IP address, browser type, operating system and access times. We also use cookies and similar technologies to remember your preferences, maintain session security and improve the performance and usability of our website.
How We Use Cookies
Cookies on Spinsy are used to keep you logged in, tailor content to your interests and analyse how our site is used. You can manage or disable cookies through your browser settings, but some features of the Spinsy casino website may not function properly if cookies are restricted.
Purposes for Processing Your Data
We process your personal data to create and manage your account, provide customer support, execute payments, verify your identity and age, prevent fraud and ensure compliance with legal obligations. We also use aggregated and anonymised data to improve our products, services and overall player experience.
Legal Bases for Data Processing
Depending on the circumstances, we rely on several legal bases to process your information, including the performance of our contract with you, compliance with legal obligations, our legitimate interests in operating a secure and efficient gaming platform and, where required, your explicit consent.
Marketing Communications
With your consent, we may use your contact details to send promotional messages about Spinsy, including bonuses, special offers and new games. You can opt out of marketing communications at any time by changing your account settings or following the unsubscribe instructions in our messages.
Sharing Data with Third Parties
We may share your personal data with trusted third-party service providers such as payment processors, identity verification services, analytics providers and IT security partners. These partners are authorised to use your data only as necessary to deliver services to us and must protect it in accordance with strict confidentiality and security obligations.
Transfers of Data Across Borders
In some cases, your data may be processed in countries outside your country of residence, where data protection standards may differ. Whenever we transfer personal data internationally, we take appropriate measures to ensure that your information remains protected in line with applicable laws and this Privacy Policy.
How We Protect Your Information
We use a combination of technical and organisational security measures to safeguard your data, including encryption, firewalls, access controls and regular security assessments. Access to personal information at Spinsy is restricted to authorised personnel who need it to perform their duties.
Data Retention and Storage Periods
We keep your personal data only for as long as necessary to provide our services, meet legal and regulatory requirements and resolve disputes. When information is no longer required, we securely delete it or anonymise it so that it can no longer be linked to you as an individual.
Player Rights Over Personal Data
Subject to applicable laws, you may have the right to access, correct, update or request deletion of your personal data held by Spinsy. You may also have the right to restrict or object to certain processing activities and to request a copy of your data in a portable format where this is technically feasible.
Accessing and Updating Your Information
You can review and update key account details at any time through your Spinsy profile settings. If you believe any information we hold is inaccurate or incomplete, please contact our support team so we can review and correct it where appropriate.
Account Closure and Data Deletion
You may request to close your account at Spinsy casino, and we will deactivate it in line with our terms and applicable regulations. Some data may need to be retained after closure to comply with legal, tax, anti-money laundering and responsible gaming obligations, after which it will be securely removed or anonymised.
Protection of Minors and Vulnerable Persons
Our services are not intended for anyone under the legal age for online gambling, and we do not knowingly collect personal information from minors. We may perform age and identity checks and reserve the right to suspend or close accounts where we suspect that age or eligibility requirements are not met.
Responsible Gaming and Behavioural Data
We may analyse your gameplay and transactional data to monitor for signs of problematic gambling and to support our responsible gaming tools. This can include setting limits, offering reality checks or applying account restrictions where necessary to protect you and comply with regulatory expectations.
Automated Decision-Making and Profiling
In limited cases, we may use automated systems and profiling to help detect fraud, verify identity, apply bonus rules or support responsible gaming measures. These processes are designed to protect both Spinsy and our players, and you can contact us if you have concerns or wish to request a review of an automated decision where permitted by law.
Third-Party Links and External Services
Our website may contain links to third-party sites or services that operate under their own privacy policies. We are not responsible for the privacy practices or content of those external websites and encourage you to review their policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, industry practices or how Spinsy casino operates. Any significant changes will be communicated in a suitable manner, and your continued use of our services after an update will be taken as acceptance of the revised Policy.
How to Contact Us About Privacy
If you have questions about this Privacy Policy or how Spinsy handles your personal data, please contact our customer support team. We will review your request or concern and respond within a reasonable timeframe, in line with our legal obligations.